Providing research and development support to UNDP to create a guide that addresses issues surrounding plastic waste from e-commerce.

A research and development project that involves the provision of practical solutions surrounding the issue of plastic waste as a result of fast-growing e-commerce in Cambodia.

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The Challenge:

To research in order to understand the current problem of plastic waste within E-commerce in Cambodia and to formulate and provide a practical solution to relevant stakeholders. That includes E-commerce platform providers, merchants, and customers. Additionally, we received a commission to deliver a series of training courses to the public about these issues and solutions to motivate those involved to begin their journey of becoming more environmentally friendly and creating a more sustainable environment.

The Process:

Our team at MangoTango started by conducting desk research in order to gain a better understanding of e-commerce. In order to gain insightful information to produce a practical solution that solves the problem, a series of consultative meetings with stakeholders was necessary. The consultative meeting involved experts from UNDP, the ministry of environment, E-commerce platform providers, merchants, and customers. The consultative meeting provided different points of view on the issue faced by experts and people who are actively involved in the E-commerce ecosystem and how they would solve those issues.
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The Outcome:

After extensive research and consultation, MangoTango was able to combine all the necessary information into an infographic brochure under the title “Doing Guide for Sustainable E-commerce”. The brochure contains various key elements, including an overview of E-commerce, why E-commerce is important, long-term and short-term practical solutions for vendors and merch, sustainable product options, and the concept of the circular economy. On top of that, we also provided four training sessions to the public audience to help them further understand the everyday issues regarding plastic waste and the results due to the fast growth of e-commerce.

The Result:

With the training sessions we were able to spread awareness about the “Doing Guide for Sustainable E-commerce” to more than three hundred people. The participants are satisfied with the study and the results, as they can find a guide that contains all the relevant information that is useful for them. To further spread awareness and officially announce the guide to the public, UNDP and MangoTango arranged a launching event involving various stakeholders. We also invited people who have attended the training sessions to share about their journey of becoming environmentally friendly after attending the training sessions to spread a positive attitude towards becoming environmentally friendly. The brochure was printed and published on the UNDP website to be accessible by the public.